Parent Resources and Child Care Information


Choosing the right child care center is about more than finding a safe place for your child during the day. It is about finding a trusted partner who shares your commitment to your child's growth, development, and well-being. At Steps & Stages, we believe that strong relationships between families and educators create the foundation for a successful early learning experience.

This Parent's Corner serves as a helpful resource for families, providing important information about our expectations, policies, communication practices, and commitment to creating a positive environment for every child. We encourage open communication and active family involvement because we know children thrive when parents and educators work together toward common goals.

Whether your child is enrolled in our Infant and Toddler Program, Preschool Program, or School-Age Program, our team is committed to supporting your family every step of the way.

Our Objective for Every Child


Every decision we make is guided by one simple goal: providing children with a safe, clean, educational, and loving environment where they feel free to learn, explore, and grow.

Childhood is a time of discovery, creativity, and wonder. Our role is to create an atmosphere where children feel secure enough to ask questions, try new things, build friendships, and develop confidence in themselves. Through engaging learning experiences, nurturing relationships, and age-appropriate activities, we help children reach important developmental milestones while fostering a lifelong love of learning.

We also recognize the important role families play in a child's success. Parents are always encouraged to share questions, concerns, ideas, and feedback with our leadership team. Your input helps us continually improve and provide the highest quality experience possible for every child in our care.

Building Strong Partnerships With Families


Successful child care begins with strong communication. We believe parents should feel informed, involved, and connected to their child's daily experiences.

Our team works hard to maintain open communication regarding classroom activities, developmental progress, important updates, and center events. We encourage families to communicate with teachers and management whenever questions or concerns arise.

Together, we can create a consistent and supportive environment that benefits children both at home and at school.

Parents can support their child's success by:

  • Keeping emergency contact information current
  • Informing staff about schedule changes or absences
  • Reviewing center communications regularly
  • Sharing important updates regarding their child's needs
  • Participating in center events and activities when possible
  • Communicating questions or concerns promptly

Strong family partnerships help create the best possible outcomes for children.

Maintaining a Clean and Safe Learning Environment


The health, safety, and well-being of every child remain our highest priorities. Families trust us with what matters most to them, and we take that responsibility seriously.

Our classrooms and common areas are maintained to provide a clean, secure, and welcoming environment where children can learn and play comfortably. We follow established health and safety procedures designed to support children's well-being while promoting a positive learning atmosphere.

By maintaining high standards of cleanliness and supervision, we help create an environment where children can focus on learning, building relationships, and having fun.

Our Commitment to Child Safety


The protection of children is a responsibility shared by everyone within our center.

As required by law, staff members are mandated reporters and must report any suspected cases of child abuse or neglect to the appropriate authorities. Our team receives ongoing training and remains committed to maintaining a safe environment where every child is treated with respect, dignity, and care.

Nothing is more important than the safety and well-being of the children entrusted to us.

Positive Guidance and Discipline Practices


At Steps & Stages, discipline is viewed as an opportunity to teach rather than punish. Our goal is to help children develop self-control, problem-solving skills, empathy, and respect for others.

Educators use positive guidance techniques that encourage appropriate behavior while helping children understand expectations and make responsible choices.

Our approach includes:

  • Positive Reinforcement
  • Redirection
  • Age-Appropriate Guidance
  • Conflict Resolution Support
  • Encouragement and Praise
  • Social-Emotional Learning Opportunities

By focusing on teaching and understanding, children develop the skills necessary to navigate challenges and build healthy relationships.

Nutritious Meals and Snacks Included


Healthy children are better prepared to learn, play, and participate throughout the day. To support children's growth and development, nutritious meals and snacks are included as part of our programs.

Children receive:

  • Breakfast
  • Lunch
  • Afternoon Snack

Our meal program helps ensure children remain energized, focused, and ready to engage in classroom activities and learning experiences.

Enrollment Information


To ensure every child receives appropriate care and support, families must complete all required enrollment paperwork before attendance begins.

Enrollment documents typically include:

  • Registration Forms
  • Emergency Contact Information
  • Medical and Health Information
  • Authorized Pick-Up Information
  • Additional Required Documentation

Our team is happy to assist families throughout the enrollment process and answer any questions regarding program requirements.

Holiday Schedule and Center Closures


Steps & Stages observes the following holidays throughout the year:

  • New Year's Day
  • Martin Luther King Jr. Day
  • Good Friday
  • Easter Monday
  • Juneteenth
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Day

Families will be notified in advance regarding holiday closures, schedule updates, or additional center announcements.

We're Here to Support Your Family


Finding a child care center is about more than selecting a program—it is about becoming part of a community that values your child's development and your family's trust.

Our team is committed to providing exceptional care, maintaining open communication, and creating meaningful experiences that help children learn, grow, and thrive every day. We look forward to partnering with your family and supporting your child's journey through every stage of development.

Have questions about enrollment, policies, programs, or daily routines? Call Steps & Stages at (919) 365-0028 today. Our friendly team is always happy to assist families throughout Zebulon, NC, and the surrounding communities.